Technical Writer
Location: Glendale, CA
Employment Type: Contract
Job ID: 140778
Date Added: 01/21/2025
Location: Glendale, CA – Onsite 4 days a week
The Company
Headquartered in Los Angeles, this leader in the Entertainment & Media space is focused on delivering world-class stories and experiences to it’s global audience. To offer the best entertainment experiences, their technology teams focus on continued innovation and utilization of cutting edge technology.
Platform / Stack
You will work with technologies that include Lucid Chart, Visio, Atlassian Suite, and various data platforms.
Compensation Expectation: -$45 – 60/hr
What You’ll Do As Tech Writer, Data Team:
- Develop comprehensive documentation that adheres to organizational standards, ensuring clarity and accuracy for a wide range of users
- Gain a deep understanding of data products, services, and technical infrastructure, translating complex information into accessible, user-friendly content
- Create engaging content that meets the needs of both technical and non-technical audiences, enabling user success through clear guidance
- Build and maintain a detailed repository of reference materials, including research notes, usability studies, and design specifications
- Collaborate with data engineers, software developers, product managers, and UX teams to gather information and understand project requirements
- Research, outline, write, and edit various types of documentation, such as procedure manuals, API developer guides, configuration guides, in-platform instructions, and integration guides for team members, partner teams and end users
- Develop and maintain information architecture templates that support easy updates and data migration, adhering to organizational and legal standards
- Evaluate, organize, and update existing documentation repositories, working with development leads to establish best practices for content management and storage
Qualifications:
You could be a great fit if you have:
- Bachelor’s degree in Computer Science, Communications, Journalism, or a relevant technical field
- 5+ years of technical writing experience, with a proven ability to learn and communicate complex subject matter effectively
- Experience collaborating with engineering teams to enhance user experience through content and visual aids
- Proficiency in content management systems, XML, or other documentation tools, as well as experience managing multiple projects and prioritizing tasks
- Working knowledge of the Software Development Lifecycle (SDLC) and experience creating technical documentation for different audience levels, from end-users to system administrators
- Preferred Skills and Qualifications
- Previous experience in data, software development, or a related technical field
- Professional certification, such as from the Society for Technical Communication
- Familiarity with HTML, JavaScript, CSS, Intercom, Confluence, JIRA, Git & GitHub, Wiki, CMS or similar tools
- Experience in creating client aids, such as online demos, video guides, and interactive tooltips
- Ability to work independently, demonstrating adaptability in a dynamic, fast-paced environment
This client requires that a background check be completed. A background check is required to protect our company/client and its stakeholders by ensuring that we hire individuals with a trustworthy history, which helps maintain a safe and secure workplace. This proactive measure minimizes potential risks and promotes a culture of integrity within the organization.
Benefits Offered:
Employer provides access to:
- 3 levels of medical insurance for you and your family
- Dental insurance for you and your family
- 401k
- Overtime (include this line only if the position is non-exempt)
- California has the following sick leave policy: accrue 1 hour for every 30 hours worked up to 48 hours. If you are based in a different state, please inquire about that state’s sick leave policy.
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